100cuci Privacy Policy — Malaysian User Data Protection
This policy explains how 100cuci collects, stores, uses, and protects your personal information. Please read it carefully before using our platform.
Effective date: 1 January 2026
Information We Collect
When you register or use the 100cuci platform, we collect several categories of information to ensure our services run smoothly and securely. Here are the types of information we collect:
Full name, email address, Malaysian phone number, username, and password chosen at registration. This information is used to verify your identity and manage your account.
Device type, operating system, browser type, IP address, and session data. This information helps us detect technical issues and ensure a consistent user experience.
Records of MYR (RM) deposit and withdrawal transactions, and selected payment methods such as local eWallets and bank transfers. Full card details or bank account numbers are not stored by 100cuci.
Records of activity within the platform, including pages visited, games played, session duration, and navigation patterns. This data is used to improve the platform and personalise the user experience.
How We Use Your Information
100cuci uses collected information solely for legitimate and professional purposes, including:
- Verifying user identity and preventing fraud or unauthorised account access.
- Processes MYR deposit and withdrawal transactions quickly and securely.
- Sending important notifications related to your account, transactions, or changes to platform policies.
- Complying with applicable laws and regulations in Malaysia, including anti-money laundering requirements.
- Improving platform features and interface based on usage patterns and user feedback.
- Delivering relevant promotional offers or bonuses, subject to the notification preferences set in your account.
- Providing effective customer support when you contact our team.
Cookies & Session Tracking
The 100cuci platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.
Types of cookies we use:
- Essential Cookies: Required for core platform functions such as login authentication and session security. Without these cookies, the platform cannot function properly.
- Performance Cookies: Collects data on how users interact with the platform to help us identify and resolve technical issues.
- Preference Cookies: Saves user settings such as language and display preferences so you don't have to reconfigure them every time you log in.
You can manage or block cookies through your browser settings. However, blocking essential cookies may affect platform functionality.
Data Storage, Security & Third-Party Sharing
How We Protect Your Data
100cuci applies strict technical and organisational security measures to protect users' personal data from unauthorised access, loss, misuse, or disclosure. These include data encryption in transit and at rest, strict access controls on internal systems, and continuous monitoring for suspicious activity.
Users' personal data is stored on secure servers and accessible only to authorised personnel. Data is retained for as long as your account remains active or as required to comply with legal obligations.
Sharing Information with Third Parties
100cuci does not sell, rent, or share users' personal information with third parties for marketing purposes. However, we may share information in the following limited circumstances:
- Payment service providers that process transactions in MYR on our behalf, subject to strict confidentiality agreements.
- Government authorities or law enforcement agencies when required by Malaysian law or court order.
- Third-party technical service providers who assist in operating the platform, subject to valid data processing agreements.
User Rights & Contact Us
As a 100cuci platform user, you have the following rights regarding your personal data, in accordance with applicable data protection laws in Malaysia:
You have the right to request a copy of the personal information we hold about your account. Requests can be submitted via the support email.
If you find that the personal information we hold is inaccurate or outdated, you may request a correction at no charge.
In certain circumstances, you may request the deletion of your personal data, subject to applicable legal obligations and technical requirements.
Policy Updates & Contact Us
100cuci reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated via an in-platform notice or email to registered users. Continued use of the platform after changes take effect will be considered acceptance of the revised policy.
For any enquiries, data access requests, or privacy-related complaints, please reach our team at:
You may also refer to the FAQ us for more information on how we handle user data.
Your Data Is Safe Here
Join the 100cuci platform with confidence — your privacy and data security are our priority.